1. Site Terms of Use
BY USING THIS SITE, YOU AGREE TO BE BOUND BY THE FOLLOWING TERMS OF USE. IF YOU DO NOT AGREE WITH THESE TERMS OF USE, DISCONTINUE ALL USE OF THIS SITE IMMEDIATELY.
Please carefully read the following Terms of Use (« Terms of Use ») before using this web site (the « Site ») owned by Yellow Pages Group Co. (« YPG »).
In these Terms of Use, the expression « Site' refers to either www.ypg.com or to any other web site owned by YPG and from which you may have been redirected.
1. General Remark.
This Site is for personal and non-commercial use. The entire content included in this Site, including but not limited to text, information, designs, photographs, graphics, images, illustrations, interfaces, codes, audio clips, sounds video clips, software and links to external web sites (the ” Content“ ), is provided for informational purposes only.
2. Disclaimers and Limitation of Liability.
YPG intends for the Content on this Site to be accurate and reliable, however, this Site and the Content are provided to you ” as is“ and ” as available“ and without warranty or condition of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, YPG disclaims all warranties, express or implied, including, but not limited to, implied warranties or conditions of merchantability or fitness for a particular purpose, non-infringement, freedom from computer virus, and warranties arising from course of dealing or course of performance. YPG does not represent or warrant that the functions contained in this Site will be uninterrupted or error free, that defects will be corrected or that this Site or that the server which makes the Site available are free of viruses or other harmful components.In no event shall YPG be liable for any damages whatsoever, including special, indirect, incidental or consequential damages, arising out of or in connection with the use or performance of this site or any other site you may access while using this site or your use of the Content, even if advised of the possibility of such damages.
3. Indemnity.
You acknowledge and expressly agree that use of this Site is at your sole and own risk. You agree to defend, indemnify and hold YPG and its affiliates as well as their respective directors, officers, trustees and employees harmless from any and all liabilities, costs and expenses, including reasonable attorneys' fees, related to any violation of these Terms of Use by you or users of your account, or in any way arising out of the use of this Site, including without limitation, the placement or transmission of any information or other materials on this Site by you or users of your account.
4. Prohibited Use of this Site.
You shall not use this Site in any way that would interfere with its operation nor submit any content to this Site which libels, defames, invades privacy, is obscene, pornographic, abusive or threatening, infringes intellectual property laws or violates any other laws. You shall not post, upload, publish, transmit or otherwise distribute on this Site any information or other materials that:
- could constitute a criminal offence, including without limitation, any crimes relating to pornography, threats, intimidation, hate, assault, or fraud;
- could defame, abuse, harass, threaten or otherwise interfere with or harm the contractual, personality, confidentiality, privacy or publicity, moral or statutory or any other rights of any person;
- could infringe the intellectual property rights including without limitation any copyright, trade-mark, or patent, of any person;
- could be considered as a use of this Site that is contrary to law or electronic etiquette, or which would adversely impact the use of this Site or the Internet by other users, including the posting or transmitting of information or software containing viruses or other disruptive components;
- contains any distasteful or offensive material including, but not limited to, material intended for an adult audience;
- contains: (i) commercial content, including without limitation, advertising, solicitation, offer to sell any goods or services, or (ii) advertising, solicitation, offer to join any organization whatsoever, or (iii) surveys, contests, or chain letters; or
- encourages, conspires, entices or promotes the occurrence of any of the prohibited conduct stipulated herein.
YPG reserves the right to remove any information that you post, upload, publish, transmit or distribute or otherwise use on this Site at any time, at its sole discretion and without prior notice.
5. License.
By posting, uploading or submitting any information, material or content to this Site, you automatically grant (or automatically warrant that the owner of the rights to such material or content has expressly granted) YPG a perpetual, royalty-free, irrevocable, non-exclusive right and license throughout the world to use, reproduce, modify, adapt, create derivative works from, publish, translate, license, transmit, distribute and otherwise exploit any or all portions of such information, material or content in any manner and media and by means of any technology now known or hereafter developed. In addition, you hereby irrevocably waive all moral rights in any such information, material or content posted, uploaded or submitted by you.
6. Web Scraping/Harvesting.
You may only use or reproduce the Content for your own personal and non-commercial use. The framing, scraping, data-mining, extraction or collection of the Content of this Site in any form and by any means whatsoever is strictly prohibited. Furthermore, you may not mirror any material contained on this Site.
7. Hyperlinking to this Site
You may create a link (the “Hyperlink??) to this Site provided that:
- you do not replicate any of the Content of this Site;
- not create a frame or any other bordered environment around this Site or its Content;
- the Hyperlink shall not imply any endorsement of any product or services;
- the website linking to this Site does not contain distasteful or offensive material including, but not limited to, material intended for an adult audience and pornographic material; and
- the website linking to this Site does not contain any information, content or material that would interfere with the operation this Site nor which libels, defames, invades privacy, is obscene, pornographic, abusive or threatening, infringes intellectual property laws or violates any other laws.
YPG may withdraw your right to link to this Site at any time in its sole discretion.
8. External Links on this Site.
Links available on this Site will allow you to link to websites not maintained or controlled by YPG. YPG provides these links for your convenience only and makes no endorsements, warranties or representations of any kind whatsoever regarding those other web sites and assumes no responsibility for content on third party websites. Please be aware that you link to these third party websites at your own risk.
9. Copyright.
All Content published on or otherwise accessible through this Site is protected by copyright. The Content, and the copyright in the Content, are owned or controlled by YPG or YPG's content suppliers. You may only use or reproduce the Content for your own personal and non-commercial use. The Content may not be otherwise used, reproduced, broadcast, published or retransmitted without the prior written permission of the copyright holder. You must abide by all copyright notices, information and restrictions contained in any Content on or accessed through this Site and maintain such notices in the Content.
10. Trade-marks.
Yellow Pages™, the Walking Fingers & Design™, YellowPages.ca™, CanadaTollFree.ca™, Canada411.ca™, CanadaPlus.ca™, TorontoPlus.ca™, OttawaPlus.ca™, VancouverPlus.ca™, MontrealPlus.ca™, QuebecPlus.ca™, CalgaryPlus.ca™ and EdmontonPlus.ca™ are trade-marks of YPG in Canada. All other products, services and company names mentioned in the Site may be trade-marks of either YPG or its related companies or of their respective owners. You shall not use any trade-mark displayed on the Site without the express written permission of YPG or the relevant owner of the trade-mark.
11. Changes.
YPG reserves the right to change or remove any Content from this Site, in whole or in part, at its sole discretion, at any time, without notice. YPG reserves the exclusive right to modify these Terms of Use at any time. Non-material changes and clarifications will take effect immediately. Any material changes will take effect 30 days after their posting. To know the posting date of any change appears at the top of this page, please refer to the last update date. Any continued use of this Site will be deemed conclusive of your acceptance of the modified Terms of Use.
12. Privacy Policy.
YPG's Privacy Policy is a binding and integral part of these Terms of Use.
13. Miscellaneous
The Terms of Use of this Site and all other documents referenced herein constitute the entire agreement between YPG and you with respect to your use of this Site. YPG's failure to insist upon or enforce strict performance of any provision of this agreement shall not be construed as a waiver of any provision or right. If any of these Terms of Use is determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination shall not affect the remaining provisions hereof. These Terms of Use shall be governed by and construed in accordance with the laws of Québec and the federal laws of Canada applicable therein. The parties hereby agree and attorn to the exclusive jurisdiction of the Courts of Québec. The parties have required that these Terms of Use and all related documents be drawn up in English. Les parties ont demandé que ces termes et conditions ainsi que tous les documents qui s'y rattachent soient rédigés en anglais.
2. Products and Services for Alberta, British Columbia, Manitoba, Atlantic and Ontario
Terms and Conditions for Alberta, British Columbia, Manitoba, Atlantic and Ontario
1. Purchase of advertisement and/or website services
Yellow Pages Group Co. or one of its designated affiliates (« YPG ») sells to the client, who purchases same, the print or electronic advertisement, Search Engine Solutions and Electronic Guaranteed Placement (the « Advertisement ») and/or the website services described on the reverse side of this contract (the « Contract ») for the indicated monthly or lump sum fee. As applicable, following the date of the execution of this Contract, YPG will publish the Advertisement in the edition of the Yellow Pages TM print and/or electronic directories and/or begin offering the Advertisement on or about the date indicated. Website services include the creation and development of a website (the « Website »), the registration or transfer of a domain name, and website hosting and support. Client acknowledges and agrees that the domain name shall remain the property of YPG for the entire term of the Contract. At the expiration of the Contract, provided the client is not in default of any amounts owing under this Contract, YPG will transfer the domain name to client, at the client's sole cost. YPG may, but is under no obligation to, post a generic privacy policy and terms of website use on the Website. Client acknowledges that the privacy policy and terms of use have not been tailored to the specific business of the client or uses of the Website and nevertheless agrees to assume all liability with respect to such privacy policy and terms of use.
2. Approval of the client's credit
The client acknowledges that this Contract is strictly conditional upon YPG's approval of the client's credit. YPG may cancel this Contract if it deems, at its sole discretion, that the client's credit is not satisfactory. The client therefore authorizes YPG to conduct all usual enquiries with third parties regarding the client's solvency and credit and to record in the client's file and disclose to third parties information regarding the client's credit.
3. Variable term and automatic renewal
At the end of the period identified on the reverse side of this Contract (the « Initial Term »), this Contract is automatically renewed for consecutive subsequent periods (each a « Renewal Period ») equal in length to the Initial Term, unless the client gives YPG a written notice of non-renewal at least 3 months before the end of the Initial Term or any Renewal Period. The client acknowledges that YPG may, from time to time, change the date of closing or of publication of the Yellow PagesTM print directory following that for which the Advertisement was purchased, and that any Initial Term or Renewal Period, typically of 12 months, may be reduced or increased, at YPG's sole discretion, and the corresponding monthly or lump sum fee reduced or increased proportionally to the reduction or increase in the Initial Term or the Renewal Period. The parties agree that no adjustment to the fee shall be made when the Initial Term or Renewal Period is not reduced or extended by more than 1 month. Notwithstanding the foregoing, Search Engine Solutions and Electronic Guaranteed Placement Advertisements shall not be subject to automatic renewal.
4. Increase of fee
The monthly or lump sum fee due pursuant to this Contract may be increased annually by YPG, in accordance with its standard practices. The client shall pay YPG the increased fee upon receipt of a notice of increase from YPG.
5.Late charges
The client undertakes to pay the monthly or lump sum fee due pursuant to this Contract upon receipt of YPG's invoice which may be included in the client's telephone service provider's invoice or forwarded directly by YPG. An interest rate of 1.25% per month compounded monthly (16.07 % per year) applies to any amount remaining unpaid 1 month following receipt of the invoice.
6. Early termination and refusal to publish and/or host
YPG may terminate this Contract and refuse to publish or offer the Advertisement and/or host Website, upon notice to the client, if the client is in default to pay any amount owed to YPG pursuant to this Contract or to any other contract entered into with YPG.
7. No representations by ypg & no warranty of success for the client
The client acknowledges that, in order to promote its Yellow PagesTM print and electronic directories, yellowpages.caTM website, and website services, YPG may, from time to time, convey data, including statistics, or other types of information, which illustrate the results obtained by certain YPG clients, or average results obtained by certain groups of YPG clients; YPG declares that such data is, to the best of its knowledge, accurate and that said data has been obtained from credible and independent sources. The client also acknowledges that such data is conveyed solely for informational purposes, that YPG does not conduct any analysis regarding the client's business and that, consequently, the results obtained by the client may vary considerably from client to client.
8. Client's warranty
The client warrants that it is authorized to publish the Advertisement under the heading and in the territory indicated on the reverse side of this Contract, and to display the Website, and that neither the Advertisement nor the Website violates any law. The client also warrants that it holds all permits or licences which may be necessary, including any license to practice issued by any professional or other regulatory body exercising its jurisdiction over the client's activities. The client further warrants that it holds all the rights to use the trade-marks or trade names included in the Advertisement or on the Website and that such use does not violate any provision of any law or statute, including the Trade-Marks Act,the Copyright Act and any other law or statute relating to intellectual property.
9. Limited liability of ypg, the client's telephone service provider and third party vendors
The client acknowledges that YPG produces, publishes, offers and hosts a very large number of advertisements and websites, that errors may thus occur and that YPG would not be able to provide the Advertisement and host the Website, on an economic basis, without the benefit of a limitation of liability clause. Consequently, the client also acknowledges that such a limitation of liability clause is a material basis of this Contract, that such a limitation of liability constitutes an essential consideration of YPG's undertaking to offer the Advertisement and website services for the fee agreed upon. In the case of any error, omission or interruption of hosting services, YPG's liability will be limited to the sum of the monthly payments or the lump sum due pursuant to this Contract for the Initial Term or any applicable Renewal Period. The client acknowledges that the present limitation of liability equally applies to the client's telephone service provider and third party vendors of YPG, if applicable.
10. Modifications to this contract by ypg
The client acknowledges that YPG may, from time to time, unilaterally modify this Contract if such modifications do not substantially affect the rights and obligations of the client. The client is bound by any such modifications from the momentthe client receives a notice to that effect. The current version of this Contract can be found at yellowpages.ca/terms terms or obtained by calling 1-877-909-YELO(9356).
11. Ypg's trade-marks and property of the advertisement
The client acknowledges that it is not authorized to use YPG's name or any of its trade-marks without the prior written consent of YPG. The client also acknowledges that YPG owns the intellectual property rights related to the Advertisement and Website and undertakes not to reproduce same without YPG's prior written consent.
12. Privacy provisions
If the client is an individual, YPG informs the client that the personal information contained in the client's file is accessible to employees or representatives of YPG in the performance of their duties. This file is kept by YPG's Customer Service, to which the client may address a request for access or changes at contactus.yp.ca/yellowpages or by calling 1-877-909-YELO(9356). The client authorizes YPG to include the client's name, address and telephone number and other general business information on its nominative list of clients for marketing purposes or charitable canvassing and to give this nominative list to its contracting partners for the same purposes; the client reserves the right to cancel such authorization at any time, upon request to YPG's Customer Service.
13. Jurisdiction
This Contract is governed by the laws applicable in the Canadian province where it is entered into.
3. Products and Services for Quebec
Terms and Conditions for Quebec
1. Purchase of advertisement and/or website services
Yellow Pages Group Co. or one of its designated affiliates (« YPG ») sells to the client, who purchases same, the print or electronic advertisement, Search Engine Solutions and Electronic Guaranteed Placement (the « Advertisement ») and/or the website services described on the reverse side of this contract (the « Contract ») for the indicated monthly or lump sum fee. As applicable, following the date of the execution of this Contract, YPG will publish the Advertisement in the edition of the Yellow Pages TM print and/or electronic directories and/or begin offering the Advertisement on or about the date indicated. Website services include the creation and development of a website (the « Website »), the registration or transfer of a domain name, and website hosting and support. Client acknowledges and agrees that the domain name shall remain the property of YPG for the entire term of the Contract. At the expiration of the Contract, provided the client is not in default of any amounts owing under this Contract, YPG will transfer the domain name to client, at the client's sole cost. YPG may, but is under no obligation to, post a generic privacy policy and terms of website use on the Website. Client acknowledges that the privacy policy and terms of use have not been tailored to the specific business of the client or uses of the Website and nevertheless agrees to assume all liability with respect to such privacy policy and terms of use.
2. Approval of the client's credit
The client acknowledges that this Contract is strictly conditional upon YPG's approval of the client's credit. YPG may cancel this Contract if it deems, at its sole discretion, that the client's credit is not satisfactory. The client therefore authorizes YPG to conduct all usual enquiries with third parties regarding the client's solvency and credit and to record in the client's file and disclose to third parties information regarding the client's credit.
3. Variable term and automatic renewal
At the end of the period identified on the reverse side of this Contract (the « Initial Term »), this Contract is automatically renewed for consecutive subsequent periods (each a « Renewal Period ») equal in length to the Initial Term, unless the client gives YPG a written notice of non-renewal at least 3 months before the end of the Initial Term or any Renewal Period. The client acknowledges that YPG may, from time to time, change the date of closing or of publication of the Yellow PagesTMprint directory following that for which the Advertisement was purchased, and that any Initial Term or Renewal Period, typically of 12 months, may be reduced or increased, at YPG's sole discretion, and the corresponding monthly or lump sum fee reduced or increased proportionally to the reduction or increase in the Initial Term or the Renewal Period. The parties agree that no adjustment to the fee shall be made when the Initial Term or Renewal Period is not reduced or extended by more than 1 month. Notwithstanding the foregoing, Search Engine Solutions and Electronic Guaranteed Placement Advertisements shall not be subject to automatic renewal.
4. Increase of fee
The monthly or lump sum fee due pursuant to this Contract may be increased annually by YPG, in accordance with its standard practices. The client shall pay YPG the increased fee upon receipt of a notice of increase from YPG.
5. Late charges
The client undertakes to pay the monthly or lump sum fee due pursuant to this Contract upon receipt of YPG's invoice which may be included in the client's telephone service provider's invoice or forwarded directly by YPG. An interest rate of 1.25% per month compounded monthly (16.07 % per year) applies to any amount remaining unpaid 1 month following receipt of the invoice.
6. Early termination and refusal to publish and/or host
YPG may terminate this Contract and refuse to publish or offer the Advertisement and/or host Website, upon notice to the client, if the client is in default to pay any amount owed to YPG pursuant to this Contract or to any other contract entered into with YPG.
7. No representations by ypg & no warranty of success for the client
The client acknowledges that, in order to promote its Yellow PagesTMprint and electronic directories, yellowpages.caTM website, and website services, YPG may, from time to time, convey data, including statistics, or other types of information, which illustrate the results obtained by certain YPG clients, or average results obtained by certain groups of YPG clients; YPG declares that such data is, to the best of its knowledge, accurate and that said data has been obtained from credible and independent sources. The client also acknowledges that such data is conveyed solely for informational purposes, that YPG does not conduct any analysis regarding the client's business and that, consequently, the results obtained by the client may vary considerably from client to client.
8. Client's warranty
The client warrants that it is authorized to publish the Advertisement under the heading and in the territory indicated on the reverse side of this Contract, and to display the Website, and that neither the Advertisement nor the Website violates any law. The client also warrants that it holds all permits or licences which may be necessary, including any license to practice issued by any professional or other regulatory body exercising its jurisdiction over the client's activities. The client further warrants that it holds all the rights to use the trade-marks or trade names included in the Advertisement or on the Website and that such use does not violate any provision of any law or statute, including the Trade-Marks Act,the Copyright Act and any other law or statute relating to intellectual property.
9. Limited liability of ypg, the client's telephone service provider and third party vendors
The client acknowledges that YPG produces, publishes, offers and hosts a very large number of advertisements and websites, that errors may thus occur and that YPG would not be able to provide the Advertisement and host the Website, on an economic basis, without the benefit of a limitation of liability clause. Consequently, the client also acknowledges that such a limitation of liability clause is a material basis of this Contract, that such a limitation of liability constitutes an essential consideration of YPG's undertaking to offer the Advertisement and website services for the fee agreed upon. In the case of any error, omission or interruption of hosting services, YPG's liability will be limited to the sum of the monthly payments or the lump sum due pursuant to this Contract for the Initial Term or any applicable Renewal Period. The client acknowledges that the present limitation of liability equally applies to the client's telephone service provider and third party vendors of YPG, if applicable.
10. Modifications to this contract by ypg
The client acknowledges that YPG may, from time to time, unilaterally modify this Contract if such modifications do not substantially affect the rights and obligations of the client. The client is bound by any such modifications from the momentthe client receives a notice to that effect. The current version of this Contract can be found at yellowpages.ca/terms or obtained by calling 1-877-909-YELO(9356).
11. Ypg's trade-marks and property of the advertisement
The client acknowledges that it is not authorized to use YPG's name or any of its trade-marks without the prior written consent of YPG. The client also acknowledges that YPG owns the intellectual property rights related to the Advertisement and Website and undertakes not to reproduce same without YPG's prior written consent.
12. Privacy provisions
If the client is an individual, YPG informs the client that the personal information contained in the client's file is accessible to employees or representatives of YPG in the performance of their duties. This file is kept by YPG's Customer Service, to which the client may address a request for access or changes at contactus.yp.ca/yellowpages or by calling 1-877-909-YELO(9356). The client authorizes YPG to include the client's name, address and telephone number and other general business information on its nominative list of clients for marketing purposes or charitable canvassing and to give this nominative list to its contracting partners for the same purposes; the client reserves the right to cancel such authorization at any time, upon request to YPG's Customer Service.
13. Jurisdiction
This Contract is governed by the laws applicable in the Canadian province where it is entered into.
14. Language
The parties acknowledge that they have requested that this Contract be drafted in the English language.
4. Privacy Policy
Yellow Pages Group Co. together with its subsidiaries « we », « us », « YPG ») has created this privacy statement (the « Statement ») is firmly committed to the protection of your privacy. This Statement sets out how we collect, use and secure the personal information of individuals using any website owned by us (each, a « YPG Website »). This Statement reflects the requirements of Canada's Federal and Provincial privacy legislation as well as our continuous commitment to protecting your personal information. This Privacy Statement is a simplified version of our Privacy Policy which is accessible by clicking here
BY USING A YPG WEBSITE, YOU AGREE TO BE BOUND BY THE FOLLOWING PRIVACY STATEMENT. IF YOU DO NOT AGREE WITH THIS STATEMENT, DISCONTINUE ALL USE OF THIS SITE IMMEDIATELY.
What is « Personal Information » ?
Personal information is information about you that uniquely identifies you as an individual. Your name, address, e-mail address, or telephone number are all examples of personal information. However, the name, address and telephone number of an individual that appears in a telephone directory that is available to the public (where such individual can refuse to have such information appears in such directory) does not fall under the scope of personal information as it is publicly available information. Also, in some circumstances, some of this information may qualify as business information which is not covered by this Statement.
Collection of Personal Information
We do not automatically gather any personal information from users of YPG Websites. Personal information is only obtained online if you supply it voluntarily, usually through contacting us via e-mail, applying online for a contest, answering online surveys, submitting a posting to a blog, forum, or review or registering for services. You are not required to supply personal information to view the content of any YPG Website. You should also be aware that when you share personal information in public areas of a YPG Website, this information may be seen and used by others users. We urge you to exercise good judgment when sharing personal information in these areas.
If you decide not to provide us with personal information online, no material consequences will result, although you may be unable to participate in certain promotions, receive product information, or use portions of a YPG Website that require personalized information or applications. YPG Websites provides users the opportunity to opt-out of receiving communications from us at the point where we request contact information about you.
YPG Websites may use cookies to track user traffic patterns. A cookie is a small data file that certain websites write to your hard drive when you visit them. The only personal information a cookie can contain is information you supply yourself. A cookie cannot read data from your hard disk or cookie files created by other websites. YPG does not correlate this information with data about individual users, nor does it share this information or sell it to any third party. We only use cookies to tailor the visitor's experience to the YPG Websites. If you prefer not to receive cookies from a YPG Website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser. This could affect the areas of YPG Website that are accessible to you.
We may use software that receives and records the Internet Protocol (IP) address of the computer that has contacted YPG Websites. We make no attempt to link these addresses with the identity of individuals visiting YPG Websites.
We may also use service providers to serve third party's advertisements on YPG Websites or YPG advertisements on other websites. In serving advertisements these providers may place cookies on your browser computer and may collect certain anonymous information about your visits to other websites or on YPG Websites. This information may include browser type, IP address, domain name and the name of the web page from which you entered such websites, web activity and time of day. This information is used by these third parties to better understand and optimize the online advertising campaigns.
From time to time, we analyze traffic and use YPG Websites to determine which features and services people like and do not like so that we can improve what we do. We prepare aggregated user statistics or information summaries in order to describe our services to third parties such as prospective business partners and advertisers and for other lawful purposes.
Use and Sharing of Personal Information
We will generally collect and use personal information to administer our contests, promotions, surveys, reward programs and other services, to understand our customers' responses, needs and preferences, and to generally manage our business.
We may also use personal information to contact our customers or suppliers with marketing or promotional materials regarding our products, programs and services or to assist our front-line staff in providing tailored sales offers to our customers. We may exchange or merge personal information with data obtained from third parties for the same purposes.
Personal information may be shared with our agents or contractors in connection with services that they perform for us. Our written agreements with such agents and contractors ensure that personal information can only be used for the purposes for which it was shared with them, and that they handle the personal information in accordance with this Statement. Some of our agents and contractors are located outside of Canada and, as such, are subject to foreign laws, including laws that may require disclosure of personal information to government agencies in those countries.
Your Consent
By providing us with your personal information, you consent to our collection, use and disclosure of that information as described in this Statement as amended from time to time or as described at or before the time of collection, use or disclosure, as the case may be. If you do not want your personal information to be collected, used or disclosed in this manner, then please either:
- do not submit your personal information to us;
- exercise opt-out procedures described above or as may be offered at the time of collection, or
- refrain from exercising opt-in procedures described above or as may be offered at the time of collection.
If you have submitted personal information to us and wish to withdraw your consent to its retention, use or disclosure, please send an e-mail to privacy@ypg.com. You may withdraw your consent, subject to legal or contractual restrictions and reasonable notice. If you withdraw your consent, we may not be able to provide some products or services to you.
Where permitted or required by law, we may collect, use or disclose your personal information without your consent, for example, to collect a debt you owe us, to comply with a legally permitted inquiry by a government agency, or to comply with a court order.
Safeguards and Retention
We use physical, organizational and technological safeguards to protect your personal information against theft, loss or unauthorized access, use, modification, disclosure or disposal. Generally speaking, you can visit YPG Websites without revealing personal information. However, given that electronically submitted data is not 100% secure, we make no warranties as to the security of any personal information you submit online, which you do at your own risk.
Terms of Use & Changes to this Statement
Your use of YPG Websites, and any disputes arising from it, is subject to this Statement and governed by our Terms of Use, including its choice of law provisions. We reserve the right to change and update the Policy and these changes will be made when appropriate, in a timely manner. We encourage you to examine our Policy from time to time to ensure you are aware of any changes we may have made.
Access and Contact
Upon written request, YPG will provide you access to your personal information, subject to certain exceptions as provided by the applicable legislation. If you notice any errors or omissions in your personal information, please advise us in writing and we will promptly correct them where appropriate. If you have concerns regarding our Statement, the security of your personal information or our compliance with the applicable personal information protection legislation, please send a brief explanation of your concern to our Privacy Officer at:
Privacy Officer
Yellow Pages Group
16 Place du Commerce
Île des Sœurs
Verdun, Québec H3E 2A5
privacy@ypg.com
Yellow PagesTM, YellowPages.caTM and the Walking Fingers & Design are trademarks of Yellow Pages Group Co. in Canada.| Legal
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